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The Global Contingent Workforce Management Solution
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2. How does your contingent workforce management program drive savings for a client? 7. How do you track our contingent workforce data and what type of reports can you provide your client? 8. Why would staffing firms want to participate in your program? 9. Our managers have their favorite suppliers and will resist your solution. How do you address this? 11. We are moving to a web environment. Is your program web-enabled? 1. How does your program differ from a traditional VOP (Vendor on Premise) program? What distinguishes your program from that of a staffing provider? Traditional "Vendor-on-Premise" staffing models focus on having one primary vendor fill the majority of a company's staffing orders. This primary vendor generally uses subcontractors only when they cannot fill a job order request themselves. This model generally leaves all secondary suppliers with a small amount of hard to fill orders and little incentive to funnel their best people through their competitors to fill them. In our model, PrO acts as an unbiased facilitator of the process. As a non-staffing company, we impartially manage multiple, qualified staffing suppliers who compete equally to fill each job order. This approach encourages all staffing providers to submit their best candidates, at competitive rates, providing the best of all worlds for our clients. 2. How does your contingent workforce management program drive savings for a client? Significant cost savings have been derived, in no small part from the competitive environment our staffing model creates, which encourages suppliers to provide their services at the lowest possible mark-up in order to compete. In addition to powering our vendor neutral staffing model, our WAND software offers unique features that drive significant savings, including the YourSource™ database and our PrOBid module. Our YourSource™ database allows our clients to easily re-engage qualified client sourced workers who are already familiar with their company. Re-engaging these workers either as independent contractors or payrollees, provides significant savings over staffing agency markups. Our PrOBid module brings online auction technology to one of the most costly and difficult to manage aspects of the contingent workforce. Procuring fixed price project talent through this online resource provides clients immediate and significant cost savings. 3. We need to consolidate and reduce paperwork, especially when it comes to the billing process. How does your program address this concern for us? As a standard part of our program, our clients receive one consolidated bill for all labor provided by third party suppliers. This bill is electronically audited to assure billing accuracy. In addition, virtually all of the paperwork intensive processes involved with procuring temporary workers are automated through our WAND software, including online resume and order submittals, interview scheduling and electronic timecards. Furthermore, our consultant consolidation service offers clients the ability to consolidate hundreds of small suppliers into a single vendor relationship with one consolidated invoice. 4. Does your firm actually subcontract with the suppliers, or does the client retain a direct relationship? In many cases, we do actually become the master vendor with all staffing suppliers operating as sub-contractors to us. While this set-up is most common, it is always the client's choice as to how the relationship is set-up. Our program is designed to work with our clients as to what best meets their needs and corporate culture. 5. Who is responsible for qualifying the candidates (especially the technical candidates) within the PrO Contingent Workforce Management Solution? It is the job of our coordinators to understand a manager's requirements and present only qualified resumes, the hiring managers then make the final decision when deciding to engage a candidate for a technical position. Our job is to facilitate the process by working with the managers and freeing them from time consuming conversations with numerous staffing suppliers. Our coordinators that work in this role all have technical backgrounds that allow them to "talk the talk" when discussing technical positions with both managers and suppliers. As discussed above, the entire process is managed online through our WAND software system. 6. How are suppliers measured? How can you assure your clients that suppliers are providing quality candidates on a timely basis? The suppliers are measured and monitored through our proprietary Total Quality Management (TQM) program which has been developed and tested in conjunction with some of the largest and most respected companies in America. Our entire program is predicated on assuring that your staffing suppliers are providing quality candidates on a timely basis at competitive rates. Please contact us if you would like more specific details on our TQM program. 7. How do you track our contingent workforce data and what type of reports can you provide your client? Our clients receive visibility to the so called "invisible" contingent workforce through our proprietary WAND (Workforce Alliance Network Direct) software. WAND is a highly sophisticated program that is fully web-enabled and easily interfaces with all of the leading ERP systems. WAND combines useful data on all components of a company's contingent workforce, including the use of temporaries, IT consultants, independent contractors, returning retirees and more. This consolidation of information provides our clients unique and highly useful trend data, consolidating billing, headcount and hours tracking, as well as hundreds of customized reports on a variety of valuable data. 8. Why would staffing firms want to participate in your program? In general, staffing suppliers appreciate our program because of the fairness of the model. Since all orders are distributed evenly, all staffing companies have an equal shot of filling each order. This allows companies that are best able to recruit quality candidates in a short period of time to succeed. The need to constantly sell to hiring managers is also eliminated in our model, saving staffing companies both time and money. We receive extremely positive feedback from the staffing suppliers that participate in our program. In fact, we have numerous letters of recommendation from these companies and are often introduced to new client opportunities by the staffing firms themselves. 9. Our managers have their favorite suppliers and will resist your solution. How do you address this? Our goal, when implementing a new client, is always to work within a client's corporate culture and provide as smooth of a transition for hiring managers as possible. To that end, we give all of our clients' managers' favorite suppliers the opportunity to participate in our program. If over time these suppliers prove to be providing you with qualified candidates at competitive rates, then they will continue to be part of the program. Our goal as always is to work with hiring managers and to avoid any push back issues. We have been extremely successful in achieving this goal with all of our clients, earning over time, the respect of even the most resistant managers. 10. We have already implemented an ERP solution and are trying to centralize our data and processes. Won't your solution require us to introduce another software package and process? Not at all. In fact, virtually all of our clients have new ERP packages and our WAND software interfaces with all the latest ERP systems. Typically, ERP packages do not address contingent workforce needs and WAND was developed in response to the market need for data in this area. Data collected through WAND is easily downloaded into a client's ERP system and since WAND is an internal package that is transparent to our client, it is not necessary for the company to introduce another software package and/or process. 11. We are moving to a web environment. Is your program web-enabled? Yes, as described throughout these
pages, all of PrO's technology is fully web-enabled. Our development
team has an ongoing commitment to stay one step ahead of the needs
of our clients, including many of America's leading high tech companies.
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